Privacy Policy
SoltechTech Services Pvt Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the Information Technology Act, 2000 and the applicable rules thereunder, as well as GDPR and other international data protection regulations.
Information We Collect
Personal Information
Name, email address, phone number, company name, job title, location, and other information you provide when contacting us or using our services.
Technical Information
IP address, browser type, operating system, device information, and usage data collected automatically when you visit our website.
Cookies and Tracking Data
We use cookies to enhance user experience, track website performance, and conduct analytics.
How We Use Your Information
We use the collected data for purposes including:
- Providing and managing our AI services
- Responding to your inquiries or service requests
- Sending newsletters, updates, or promotional material (with your consent)
- Enhancing website security and functionality
- Conducting analytics and performance reviews
- Improving our AI products and services
Cookies Policy
We use cookies and similar tracking technologies to:
- Analyze user interaction and behavior
- Improve website functionality and performance
- Deliver personalized content and recommendations
- Track marketing campaign effectiveness
You may disable cookies through your browser settings. However, some features of the site may not function properly without them.
Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your data:
- With trusted partners and service providers who assist us in website operation, analytics, or customer service (bound by confidentiality agreements)
- When required by law or in response to legal requests
- To protect our rights, users, or property
- With AI platform providers (IBM Watsonx, OpenAI, Eleven Labs) solely for service delivery
Data Security
We implement appropriate technical and organizational measures to safeguard your data, including:
- Secure servers with SSL/TLS encryption
- Access controls and authentication mechanisms
- Regular security audits and penetration testing
- SOC2 Type II compliance measures
- GDPR and HIPAA compliant data handling procedures
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.
Your Rights
You have the right to:
- Access or correct your personal information
- Withdraw consent (where applicable)
- Request deletion of your data
- Request data portability
- Object to processing of your data
- Lodge a complaint with a data protection authority (if applicable)
To exercise any of these rights, contact us at: contact@bizaihacks.com
Grievance Officer
As per IT Act Rules 2021
Address
Vibrant Park, Survey No. 182
Near NH 8 GIDC Phase 1,
Vapi, Gujarat - 396195, India
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes will be posted on this page with a revised "Effective Date" at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Your Privacy Matters
By using our website and services, you consent to our Privacy Policy and the collection and use of information as described herein.
Questions About Privacy?
If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us.
Contact Us